Frequently Asked Questions

DOES MY DONATION STAY HERE IN MY COMMUNITY?

Yes! Every dollar invested in United Way stays here in the Orleans County community. We believe in taking care of our own and we want to build a thriving community where we all live, work and raise our families.

IF I DON'T HAVE A LOT TO GIVE, CAN I REALLY MAKE MUCH OF AN IMPACT?

Your investment in United Way makes a huge difference for our community. There are so many things in this world that are out of our control, but today in Orleans County there are too many people who don’t know where their next meal is coming from. We support programs with your donations that help people who are the most in need in our community.

IF I STOP WORKING OR LEAVE THE COMPANY WHERE I MADE MY DONATION, WHAT HAPPENS TO MY PLEDGE?

Should you stop working, your payroll deduction pledge stops too. Your pledge through United Way is made in good faith based upon your employment. When you start a new job, ask to sign up for payroll deduction again or call UWOC at (585) 283-4224 for further details.

I'M NEVER GOING TO NEED THESE SERVICES SO WHY SHOULD I DONATE?

When our community thrives, we all thrive.
One more local kid in after-school program means one more high school graduate ready to take on the world.
One more local family with stable housing means one less zombie house causing property values to decline.
One more local elder with safe transportation and/or a hot meal prepared and delivered to them means one less emergency hospital visit driving up healthcare costs.

WHY DO WE FEEL FORCED TO GIVE TO UNITED WAY AT OUR COMPANY?

For starters, we’re sorry you feel that way. We would never want anyone to feel forced to give to something they don’t believe in. United Way does not encourage companies to coerce employees to give.  We work with companies to help them offer United Way as a simple, convenient way for their employees to invest in our community.

I NEED FINANCIAL ASSISTANCE, CAN UNITED WAY HELP ME?

United Way is not legally set up to provide direct financial assistance to individuals, but we work with many community partners that do. The best way to find available resources in your area is by calling our 2-1-1help number. It’s a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can’t get through on 2-1-1, you can go to www.211.org and type in your zip code. It will provide an alternate number where one is available.

WHAT SHOULD I DO IF I HAVE OTHER FAQ'S

Please contact the United Way Office at 585-283-4244 or via email at info@orleansunitedway.org